FAQ

Yes! We deliver to customers worldwide. Shipping times and costs may vary depending on your location.

If you notice a mistake, please email us immediately at toddlababytoy@gmail.com with the subject "URGENT". We can only update the address before the order is dispatched.

Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 2-4 days for the tracking information to update in the system.

If your order is significantly delayed, please contact us at toddlababytoy@gmail.com. Note that we are not responsible for items confirmed as "Delivered" by the courier.

We accept all major credit cards and standard online payment methods. All transactions are securely encrypted.

Absolutely. At Toddla, safety is our priority. All products are made from non-toxic, child-safe materials and meet international safety standards.

Age recommendations vary by product. Please check the specific product description for the appropriate age range before purchasing.

Most of our products can be cleaned with a damp cloth and mild soap. Avoid harsh chemicals to preserve the integrity and safety of the materials.

Order processing takes 1-3 business days. Average shipping time is 5-15 business days depending on the destination country.

We accept returns within 14 days of delivery for unused items in their original packaging. Please contact toddlababytoy@gmail.com for return instructions.

Currently, the fastest way to get a different item is to return your original purchase for a refund and place a new order.